Cringe Moment Conversations

When it matters most, we may do our worst. Why is that? Ironically, the more critical the conversation – the more likely we are to handle it poorly. Sometimes our emotions don’t prepare us to communicate effectively in these situations. Often, we are fearful, hurt or angry. Our adrenaline is high, and our mental acuity implodes. The stakes are also high – possibly the loss of a job, relationship, or esteem. We fear making the situation worse; in turn, we show up poorly. Mental fog sets in; we don’t know what to do or what to say.

As leaders, we are often tasked with conducting conversations about poor performance or conduct, downsizing, termination of employment or a breach in ethics. There is a better way to handle these cringe moment conversations.

What if you could master handling these conversations effectively? When you master the competencies of cringe moment conversations, you will proceed with confidence, valuable leadership skills, and the willingness to step into discomfort. JOIN US this fall for a powerful 6-week course aimed to equip you with knowledge and tools that decrease the dread of cringe moment conversations.

While others flee the scene, I am eager to lean in and aid the situation. I am passionate about passing on the experience I have learned while supporting leaders through all types of cringe moment situations. I am thrilled to offer this course and support to you.

During the course, we will use a case study (currently used at Harvard Business School and the Darden School of Business) to gain insight into cringe moments and apply the 4 P Model I developed for conducting effective conversations during cringe moments. Additionally, we will spend time in research analysis and practicing the 4 P Model. Throughout the course, you will have access to me and other participants for discussion through a private online group.  

Are you ready to emerge from cringe moment conversations with relief, respect, and a path forward? Sign up today!